Product arrived well packaged without damage. Will buy from them again.
Parts fit perfectly and shipped to my place in only a week.
Shipment was OK and notifications received accordingly.
Issue was having to pick up at Purolator depot as they came once only and no one was home to receive. I guess one would ask why a signature would be required for perhaps a $50.00 purchase?
And I believe Purolator should have attempted a delivery at least a 2nd time however acknowledge that this is beyond your control.
Outstanding service. above and beyond. Love my new bbq. Will be purchasing more from them.
A super guy (Jeff) helped me out selecting several parts for my bbq and in spite of one of many not being the correct part (a understandable mistake) was exchanged at no expense at all to me. Great co w good prices. Dean (Windsor).
Very quick process with timely communicatio. Very competitive pricing compared to other sites I have tried in the past.
Napoleon parts fit exactly. Shipping speed was acceptable.
Amazing service. Knowledgable staff. Fast shipping! A++
Bbq cover was unserviceable due to buckle strap not sewing correctly
Thanks! Fred vg
Great experience, fast shipping, excellent communication and a great BBQ!
Great service, called personally to let me know the grill I ordered was not in stock, and provided a number of great alternatives. Thrilled with the grill.
Initially order was mixed up, but quickly corrected with return labels for incorrect parts, and new ones arriving quickly.
Happy with my order. All items were as described and work well.
I received all products as advertised. Prices were very fair and the delivery charges were excellent ($0). I would definitely refer you to anyone.
The service was great and the product the same, thank you so much STAY SAFE
Received the parts I was looking for and delivery was right on time.
Perfect transaction. Fast shipping. Exact fit. Met all expectations.